3 most important points to be clarified when a query is raised via IT help-desk ?
does anybody know the answer "3 most important points to be clarified when a query is raised via IT help-desk ? or:does anybody know the answer \"3 mo
does anybody know the answer "3 most important points to be clarified when a query is raised via IT help-desk ?
or:does anybody know the answer \"3 most important points to be clarified when a query is raised via IT help-desk ?
or:1) To clarify the User's Identification (Name, Staff #, Department, Designation etc)2) Location of User, PC # / Service Tag # etc3) Verify the privileges of user for that task that cause problem4) To clarify that what the actual problem is and what he wants to do.
or:Who (clarify the User's Identification (Name, Staff #, Department, Designation etc)What (clarify what the actual problem is and what is required)Where (location of User, PC # / Service Tag # etc
