Applied for biometric card. Have not received yet. Is it because I moved house or what???

I applied for biometric card. I changed my address in home office as I moved my house. Its already been 7 months but I have not received my biometric

I applied for biometric card. I changed my address in home office as I moved my house. It's already been 7 months but I have not received my biometric card nor my passport back. Can someone plz help me.

or:I applied for biometric card. I changed my address in home office as I moved my house. It's already been 7 months but I have not received my biometric card nor my passport back. Can someone plz help me.

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