Explain how you can ensure that you understand what a client is saying. (Your answer in 3 lines)?

Im doing a course (Participate in workplace communication) and I have been asked to Explain how you can ensure that you understand what a client is sa

I'm doing a course (Participate in workplace communication) and I have been asked to Explain how you can ensure that you understand what a client is saying. (Your answer in 3 lines)?

or:I'm doing a course (Participate in workplace communication) and I have been asked to Explain how you can ensure that you understand what a client is saying. (Your answer in 3 lines)?

or:Ask questions,yes it's simplistic - but people dont usually mind when you do it, and it shows that you are genuinely interested in what they have to say,you could also think of their problem/situation as if it were yours.

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