How can Metlife provide customer service for Brighthouse since they are separate companies?

Legal copy of life ins. policy would be at Brighthouse. Metlife customer service would only see online copy of policy. Policy owner can access that po

Legal copy of life ins. policy would be at Brighthouse. Metlife customer service would only see online copy of policy. Policy owner can access that policy online and make changes. It seems like a bad setup which could cause problems.

or:Legal copy of life ins. policy would be at Brighthouse. Metlife customer service would only see online copy of policy. Policy owner can access that policy online and make changes. It seems like a bad setup which could cause problems.

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