Imigration?

i paid immigration using my debit card they said there was a problme at the office regarding my case so they were going to send the money back via che

i paid immigration using my debit card they said there was a problme at the office regarding my case so they were going to send the money back via check its been almost a year now ive tried contacting them but when i get through to someone they tell me they cant give me information regarding the case or they simply hang up whats the next step i can take or who can i speak with.

or:i paid immigration using my debit card they said there was a problme at the office regarding my case so they were going to send the money back via check its been almost a year now ive tried contacting them but when i get through to someone they tell me they cant give me information regarding the case or they simply hang up whats the next step i can take or who can i speak with.

Tags:money,