My GZ one commando phone will not let me into my settings It says something about updates but I hav?

I had to change my number and factory reset the phone could this caused the issues I am having now. or:I had to change my number and factory reset th

I had to change my number and factory reset the phone could this caused the issues I am having now.

or:I had to change my number and factory reset the phone could this caused the issues I am having now.

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