Sainsbury's has charged me online but has never delivered goods?

what should I do? I have already contacted them, but they cannot find any of my previously registered details with them as they have closed my account

what should I do? I have already contacted them, but they cannot find any of my previously registered details with them as they have closed my account without asking my permission.

or:what should I do? I have already contacted them, but they cannot find any of my previously registered details with them as they have closed my account without asking my permission.

Tags:closed,account,good,