Who do I contact?I ordered a parcel.hasn't come/ haven't got my money back? I've spoken to the shop?

I ordered a pair a shoes from the website poponfire. I emailed them a few times about where my delivery is and the said they sent it. They did but the

I ordered a pair a shoes from the website poponfire. I emailed them a few times about where my delivery is and the said they sent it. They did but they had been sent back. I emailed them again asking to either refund me or send them out again. They sent it out again. I emailed them again as it's been weeks and still nothing has come and money has not be refunded. Who do I get involved?

or:I ordered a pair a shoes from the website poponfire. I emailed them a few times about where my delivery is and the said they sent it. They did but they had been sent back. I emailed them again asking to either refund me or send them out again. They sent it out again. I emailed them again as it's been weeks and still nothing has come and money has not be refunded. Who do I get involved?


or:Thats really odd turn it over to the better bussiness bureau its very possible that they got the address wrong because it got sent back the first time. I would make sure that its right call them agian this time you want to ask for a tracking number this allows you to track it find out what provider shipped it and call them also.

Tags:money,website,