Why is it important for an organistion to pre-identify the level of involvement in service deliver?

why is it important for an organisation to pre-identify the level of invlovement and type of roles that customers can play in service delivery process

why is it important for an organisation to pre-identify the level of invlovement and type of roles that customers can play in service delivery process.

or:why is it important for an organisation to pre-identify the level of invlovement and type of roles that customers can play in service delivery process.


or:You have not described the question well enough to identify any particular answer. \"Organization\

Tags:service,services,