"I love Efficy, CRM solutions for Customer Relationship Management"

2022-05-04 13:59:47

.owl-carousel {visibility:visible;}Choose your language to view content specific to your geographic location.efficy - Open-Close the menuRoles & IndustriesSalesMarketingCustomer ServiceManagementAll the rolesBank & InsuranceHealthcareIndustryInstitutionsLawyersReal EstateOther industriesOne single CRM used by all departments Efficy’s CRM solutions cover all the aspects of Customer Relationship Management: Sales, Marketing, Customer service, Management, etc. RolesCRMCRM featuresTechnical characteristicsStarterSMBEnterpriseCorporateComparative analysisComplementary CRM solutions We offer a wide range of complementary CRM products. Tell us what you need and we will do the rest. CRM SolutionsMarketingOverviewAudienceEmail MarketingForms & PagesInsightsMarketing AutomationSMSWebsiteAll-in-one Digital MarketingJust like marketing is dull without data – data can’t create customer experience magic without the right marketing tools.Our Marketing toolsPriceAbout usAbout usOur newsOur customersOur partnersJobsMedia KitEfficy #EuropeanCRMChampionWe are aiming to become the European CRM champion. Let’s do that together!About UsBlogResourcesSales courseKnowledge centerExtranetTraining sessionsGlossaryA library at your disposalBrowse through the resources we offer in our library. You’ll find White papers with a wealth of tips, informative brochures, etc. Take your pick!Knowledge centerContactSearchFree demoXWhat are you searching for? Grow your business with EfficyWhether it's customer relationship management or data-driven marketing toolsyou're looking for, we've got you covered. Efficy CRMPay-less for more with Europe's most flexible CRM.Get a demoEfficy MarketingEasy-to-use tools for Email, Marketing Automation, SMS and more.Free demoEfficy, Ambition 53Our mission is to help each company succeed by helping it to transform its customer data into customer knowledge, while simplifying the work of its employees.Efficy CRM has more than 330,000 users in some 13,500 companies around the world.About Efficy The new system will enable everyone who is in contact with a client to have a 360° view of them.Benoit SpeybrouckDirector Digital Programs / Digital & Data - Belfius BankWe chose Efficy CRM for its multilingual capabilities. Regardless of their area of operation in the world, our sales teams now have a single interface.Christophe PeyssonMarketing Distribution ManagerEfficy gives us a better traceability and a better follow-up in the management of the activity.Olivier WillocxManaging DirectorWith Efficy, we want to go beyond Customer Relationship. By being valuable support for business teams, the tool contributes fully to the deployment of our global strategy.Thierry SÈVEGRANDDirector of Client RelationsCRM for your industryOur CRM solutions are the most flexible on the market. They are open and customisable, which means you can make significant changes to the different modules which comprise the software suite. To help you with these configurations and customisations, our expert teams are at your service. We adapt your CRM solution to your organisation, your processes, your teams, events, projects, your sales structure, your customer support and help desk system, etc.See All our sectorsCRM for human resources management firmsHuman resources are entering the data era. Some go as far as implementing complex predictive algorithms to anticipate their customers’ [...]Efficy helps youCRM for telecom and network companiesThe technological convergence between IT and telephony is becoming a growth opportunity for all players in the telecom sector. Telephony, [...]Efficy helps youCRM for the energy and procurement sectorSince 2007, the world of energy has undergone major changes: European deregulation, the end of monopolies, not to mention concerns [...]Efficy helps youCRM for Transport and LogisticsDigital transformation is a major challenge for transport professionals who see the pressure on margins increasing year after year. Efficy [...]Efficy helps youCRM for IT companiesFrom prospecting to invoicing of licenses and services, through deployment and production, all departments are involved in the proper execution [...]Efficy helps youCRM management for agenciesIn the highly competitive world of agencies, commercial responsiveness is essential. Then comes the quality of the services delivered and [...]Efficy helps youCRM for law firmsIn the law firm sector, customer relationship is a necessary evil. Allow you to focus on your cases, here is [...]Efficy helps youCRM for banking & insuranceNow more than ever, banking and insurance institutions need to re-think their strategy: to accelerate their digital transformation; to get [...]Efficy helps youCRM for industryTechnological revolution, transformation of production processes, ever-shortening supply chains – these are all new developments which are revolutionising the industrial [...]Efficy helps youCRM for Chamber organisationsEvery day, CCIs (Chambers of Commerce and Industry), Agricultural Chambers, Chambers of Trade or for the small business sector contribute [...]Efficy helps youCRM for real estateWhether the buildings are private or public (social housing, etc.), those responsible for administering them have to address the many [...]Efficy helps youCRM for service companiesWhatever the service you offer, the attention you pay to your Customer Relationship is essential. In the service industry more [...]Efficy helps youCRM for the public sectorPublic companies, administrations and development agencies are all responsible for addressing the requests of their target audience whether these are [...]Efficy helps youCRM for transportation companiesIn the transportation and logistics sector, as in other sectors, the customer is a valuable asset. Transportation and logistics professionals [...]Efficy helps youCRM for the tourism and leisure industryPrice comparison websites, travel forums, etc. The tourism and leisure industry as a whole is undergoing profound change. Whether talking [...]Efficy helps youCRM for healthcare professionalsLaboratories, dispatchers, healthcare cooperation groupings, etc. – you all have a range of important tasks: enhancing sales; ensuring optimal product [...]Efficy helps youCRM for retailRetail, distribution and franchise networks or e-commerce are all affected by today’s digital transformation. E-commerce, click and collect, digitalised points [...]Efficy helps youCRM for local governmentsCity councils, general or regional councils, and the various local government institutions have to address the ever-increasing demands of citizens [...]Efficy helps youCRM solution for non-profit organisations and fundraisingMuseums, non-profit organisations, foundations, higher education or cultural institutions all have one thing in common: subsidies are no longer sufficient [...]Efficy helps youCRM for constructionFor all those involved in the construction industries – whether as a public works company, an industry supplier (insulation, electrical [...]Efficy helps youSee All our sectorsA CRM range which adapts to your businessEfficy Group enhances the productivity of your sales teams by providing a range of CRM tools: customer database, business activity monitoring, opportunities, portfolio of offers, etc. Whether in the office or in the field, your sales representatives have a 360° view of their customers and prospects and their proposals. They will also be able to segment their database to launch multi-channel marketing actions.See All SolutionsCRM for Customer serviceA dissatisfied customer whose request is handled efficiently becomes a loyal customer, sometimes even an ambassador. In order to achieve this, your customer service needs a reliable tool.In the digital age, customer service teams are faced with new challenges: managing many types of customer interactions (requests, complaints, after-sales service, etc.) coming in through multiple contact channels, including social CRM, and having to integrate them into a unified customer relationship.Choose Efficy’s CRM customer service solutions. You will improve the management of complaints and requests, harmonise your communication with your customers, build a reliable customer knowledge base, etc.LEARN MORECRM for SalesCRM solutions to develop the activity of your sales teamsOur CRM software gives your sales force simple and complete tools to express their potential. Around a single customer repository, this sales software provides a clear and concise 360 ​​° customer vision. The automatic integration of commercial leads, prospecting and quote management tools helps sales teams on a daily basis.Learn moreCRM for MarketingThe CRM software for digital marketingThe communication and marketing managers need reliable tools to nurture their lead generation campaigns.Objectives: to launch emails and analyze the results, to constitute segmented databases, to be able to analyze the web traffic and adapt the contents of the site and the landing pages.Learn moreCRM for ManagementOur CRM Solutions Transform Big Data into Smart DataBeing able to visualize in a few seconds the data processed by the CRM is vital for managers, and directors who need to follow key performance indicators (KPIs).Objectives: to make the best choices in terms of management of teams and development axes of the company.Learn moreSee All SolutionsOne CRM tailored to every needOur solutions offer everything you need to work efficiently, to analyse your data and to attain your objectives.Our modular offer is perfectly scalable thanks to the wealth of features it provides. Your customised developments are updated for free and for life with each new release.Find your SolutionStarterSMBEnterpriseCorporateGet a free CRM DemoYes, I want a demoWhat's happening at EfficyOur news • Press ReleasesEfficy integrates the Universign electronic signature into its CRM offerParis, October 19, 2021 – Universign, a Trusted Service Provider (TSP) for electronic signature, electronic seal and time stamping, today announced its partnership with Efficy,[...]Read moreMarketing‚ Tips & tricksLet’s Take a Bite out of Apple’s New Privacy UpdateApple jointly holds the top 5 individual shares of the mobile device and PC markets in Europe and North America. So, when they make changes[...]Read moreWebinars[Webinar] Universign electronic signature in Efficy CRMRecently we announced the partnership between Efficy and Universign electronic signature. The Universign electronic signature simplifies your processes, reinforces security, saves time and reduces costs.[...]Read moreDownload "How to succeed with your CRM Project"We have put together a checklist with the 12 questions you should ask yourself before choosing a CRM solution.Join usJump onboard with the Efficy Group for an amazing and exhilarating adventure!Together we will make for a talented and dynamic crew.Our DNA: a company with unified values based on efficiency, openness and listening to our customers, our ecosystem and our colleagues.Our ambition?To become the #EuropeanCRMChampion with you.be part of the teamWhat is CRM?CRM featuresImprove your customer relationship thanks to mobility and gamificationJoin the Efficy diving academyWhat is CRM?Customer Relationship Management (CRM) is the art of optimising your interactions with your customers and prospects. The Efficy Group wants to go even further, and help you foster engagement among your teams and with your customers, whatever the size or stage of development of your company.Efficy has enjoyed strong growth over several years. We owe this growth to the quality of our solution and the dedication of our teams to make each project a success.CRM featuresDocument managementImagine if you could have a better control over and easier access to your documents, without wasting hours searching for each piece of information. Link your documents to projects, and find your files or data in seconds with keywords.Customer relationship managementOur Customer Support Module is an indispensable tool for managing your customer relationship in real time and in a highly-personalised way.Marketing campaign managementCreate personalised email campaigns for communicating with your different target groups.Contact managementManage all your contacts securely and intuitively.Data visualisation and analysisBeing able to analyse your data is a necessity for developing efficient business and marketing strategies. Our CRM solutions enable you to understand your customers’ current behavior patterns and so predict more accurately future behaviours.Sales force managementYour sales force needs structured and up-to-date data and to be able to act quickly depending on the opportunities.Collaborative project managementFoster interaction throughout the company as a whole (staff, customers, providers, subcontractors, partners, etc.) so as to ensure greater transparency, efficiency and consistency in your relationships.Improve your customer relationship thanks to mobility and gamificationCRM Mobile firstOur CRM solutions are mobile and accessible from anywhere thanks to real-time synchronisation.CRM offlineAccess your data and documents offline; your CRM database will sync automatically whenever you are back online.CRM and gamificationPeak Me Up is an innovative application, already used in many major companies and brands such as Allianz, Bacardi, Belfius, Ergo, Imperial Tobacco, Total-Lampiris, Liebig, Royco, Devos&Lemmens, Niko, Saint-Gobain, etc. Most report an increase in sales productivity and team engagement within a few weeks.Join the Efficy diving academyCustomers who invest in training report more than 50% ROI on their Efficy investment. This is why Efficy Diving Academy presents a broad array of training sessions to empower your people by honing the skills and acquiring the knowledge they need to make the most of Efficy CRM.Evolve level by level; choose the training session that best suits your needs.How do you move on to the next level? Start with Level 1, select at least one training course from the list of available trainings for that level, take your diving test, get your diving certificate and move to the next level.Deepen your knowledgeGet a free CRM DemoYes, I want a demoRoles & IndustriesSalesMarketingCustomer ServiceManagementAll the rolesBank & InsuranceHealthcareIndustryInstitutionsLawyersReal EstateOther industriesCRMCRM featuresTechnical characteristicsStarterSMBEnterpriseCorporateComparative analysisMarketingOverviewAudienceEmail MarketingForms & PagesInsightsMarketing AutomationSMSWebsitePriceBlogResourcesSales courseKnowledge centerExtranetTraining sessionsGlossaryContactSearchefficy - +32 (0)2648 18 [email protected] twitterfacebookyoutubeGet our newsletter by email© Copyright 2022 efficy All rights reservedTerms of usePrivacy PolicyCookie PolicyTerms of SaleCRM Meaning EnglishFrançaisFrançais BelgiqueNederlands BelgieNederlandsDeutschEspañolDanskFrançais SuisseSvenskaSuomiNorsk bokmålRéalisé par Globule Bleu