"I love Exotel - Cloud Communication APIs for Calls, SMS, Authentication"

2022-05-16 12:59:46

Talk To Sales: +1-(718) 354-8866 +91-8088919888 +62-215-098-4960 +60-3-2771-2799 +65-6951-5460 +61-2-8073-0559 Contact Us SupportLogin IndiaAustraliaIndonesiaMalaysiaSingaporeGlobal Start TrialProductsExoVerifySeamless Authentication at a fraction of the costVoice Be Heard – Loud and ClearSMS Improving Customer ExperienceCall CampaignsAutomate personalized call campaigns, at scaleWhatsAppAccess WhatsApp live chat, APIs, and chatbotsApp to App Calling VoIP based in-app callingSolutionsCustom SolutionsEnterprise Phone SystemReliable business communication platform built to handle scale Small Business Phone SystemFlexible, scalable and easy-to-use phone system for small businessesField Workforce ManagementTrack, record and streamline customer communication for your field staffRemote Work SolutionsManage and operate your call centre remotely without compromising on reliabilityTrendingVOIP Phone SystemFlexible & cost-effective customer communication for businessesTrendingPopular Use-CasesCall Center SoftwareNewPhone Number MaskingCOD VerificationCustomer ConnectLead Management For MarketplacesTrack Marketing ROIAutomated Surveys and FeedbackLast Mile Delivery TrackingMissed Call SolutionAutomated Delivery SchedulingView All Use-casesBy IndustryHealthcareBFSIEducationEcommerceLogisticsHyperlocalIT ServicesCase StudiesPricingResourcesBlog We talk about technology, running a startup and delivering the best experience for your customers.Engineering BlogWe talk about technology, running a startup and delivering the best experience for your customers.Downloadables Ebooks, Presentations & Whitepapers on cloud telephony. Developer Portal Build what your business needs with our voice and SMS APIsRequest DemoTry For FreeProductsExoVerifySeamless Authentication at a fraction of the costVoice Be Heard – Loud and ClearSMS Improving Customer ExperienceCall CampaignsAutomate personalized call campaigns, at scaleWhatsAppAccess WhatsApp live chat, APIs, and chatbotsApp to App Calling VoIP based in-app callingSolutionsCustom SolutionsPopular Use-CasesBy IndustryCase StudiesPricingResourcesBlog We talk about technology, running a startup and delivering the best experience for your customers.Engineering BlogWe talk about technology, running a startup and delivering the best experience for your customers.Downloadables Ebooks, Presentations & Whitepapers on cloud telephony. Developer Portal Build what your business needs with our voice and SMS APIsRequest DemoTry For Free Exotel – Cloud Communication APIs for Calls, SMS, Authentication Global Never Miss A Customer CallA business phone system that works wherever you areSTART YOUR TRIAL We have some excellent news! We’ve acquired Cogno AI, a conversational AI company, to bring intelligence to our platform. With both Ameyo and Cogno AI by our side, we now have a bouquet of offerings that enable customer engagement across channels, processes, and devices.Find out more We make it simpleExotel is a secure and reliable business phone system on the cloud. Simple to setup. No additional infrastructure or equipment required. Enables sales and support teams irrespective of where they work from. VoiceBuild a personalised calling experience for your customers. Track, manage and build call flows using Exotel with our drag-drop builder. Explore Voice SMSSet up SMS campaigns with ease. We promise you the best delivery rates. Delivery to over 190 countries. Explore SMS AuthenticationUser verification made seamless over calls & SMS. Non intrusive, with the best success rates. Explore Authentication Discover how you can set up Exotel’s cloud telephony solution for your on-premise and remote teams Customer support center – set it up in minutesNo waiting, no delays. Get started in less than 30 minutes. All the features you’ll need including multi-level IVR, call recording, call routing, call analytics, etc. No infrastructure needed. Easy to use visual drag-drop builder to create call flows. Route calls to your teams even if they are working from home. Know more about call center software Makes sales teams efficientMake it easy for your agents to make sales calls to prospective customers. Automated dialers, integrations with CRMs, etc. make it a productive experience for your sales teams. Read more about setting up an outbound call center Create remote ready teamsLooking to power your customer-facing team during COVID-19? Setup a remote call center for your sales and support teams in just 30 mins. With a remote call center, you can route calls to your agent’s phone. There’s no dependency on the internet. Know more about setting up a virtual call center Integrate with the right toolsCalls do not have to stand out like a sore thumb. Integrate customer calls with tools like CRM, ERP, Helpdesk software, apps, and websites to unify all of your customer information. Our cloud communication solutions support integration with the most popular tools out there. Learn more about integrations Connect over VOIP or mobile phoneCraft seamless customer experiences with Exotel’s VoIP call center. Use IVR, call transfers, and other features to personalize communication. Learn more about Exotel’s VoIP phone system SEE All Features see all Use cases Customer Stories & Resources How Ola using Exotel connects drivers and riders without compromising on customer privacy Read Story How Practo integrated Exotel into their CRM to improve customer experience Read Story Are you considering cloud telephony for your business? Here’s everything you need to know Download Ebook All Resources The Exotel Advantage Why Exotel is considered as the most reliable cloud communications company in India and Southeast Asia Highly SecureISO 27001:2013 certified information security management system Patented SolutionsGain competitive advantage from patented products Superior QualityBest success rates, voice quality and reduced latency Scale at EaseGrow at will, expand without worrying about infrastructure Superior ReliabilityBest in class uptimes of 99.94% including operator uptimes Best Support24×7 customer support via phone, email and Twitter Asia’s most innovative companies use Exotel div.slide" data-cycletwo-log="false" >Chirag PatelExotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.Engineering Manager, 1mgShashank NDWe have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.Co-Founder & CEO, PractoPrateek JainThe number masking feature has been a very worthy addition to making our customer experience even better.Former Associate Director - Driver Experience, OlacabsRajkishanExotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.Senior Manager - Operations and StrategyPraveen KumarExotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.Assistant Vice President, Quikr ServicesSatish ChughVery supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.Senior Manager- Last Mile Design, Ekart View All Customers Sign-Up for a Free TrialGet free Call & SMS credits on Sign-UpSIGN UP Find out how Exotel can work for you. Set up a call.We are India & SE Asia’s leading cloud telephony & communications operator. Let us show you how!Call+1-(718) 354-8866orSchedule a Callback About UsExotel is the emerging market’s leading full-stack customer engagement platform comprised of our suite of communication APIs, omnichannel contact center (Ameyo) & conversational AI platform(Cogno AI) in the cloud.Incorporated in 2011, our platform powers 40 million engagements every day for over 6000 companies in India, SEA, Middle East, and Africa (think Ola, Swiggy, GoJek, & Byju’s).Read  More CompanyHomeAboutContact UsSupportCareersWhy cloud telephonyExotel partner networkExotel for startupsExotel for non-profitsTerms of serviceSecurityPrivacy policyFeaturesClick to CallIVRBusiness SMSToll-free numberVirtual phone numbersHosted PBXSMS APIOTP ServiceDID numberCloud phone systemBusiness phone systemVirtual call center solutionProductsVoiceSMSAuthenticationSolutionsCloud call center solutionPhone Number MaskingMissed call service providerParallel ringingAutomated CallsResourcesBlogEngineering BlogAPI docsDownloadables © 2022, Exotel Techcom Pvt. Ltd. All Rights Reserved × Choose another country or region to see content specific to your location × Choose another country or region to see content specific to your location × Choose another country or region to see content specific to your location × Choose another country or region to see content specific to your location × Choose another country or region to see content specific to your location × Choose another country or region to see content specific to your location IndiaAustraliaIndonesiaMalaysiaSingaporeGlobal