"I love iCarol | Crisis Referral Helpline Software For Non-profits iCarol | Crisis, Referral & Helpline Software for Non-Profits"

2022-05-11 22:39:21

Have questions? [email protected] Us! | FREE TRIAL | SIGN IN AboutAbout iCarolCareersSubscription InformationSolutionsBy IndustryCrisis Centers2-1-1Victim ServicesAging and DisabilityChildcare Resource and ReferralBy TopicData Security and PrivacyDispatch Crisis Intervention TeamsDisaster ResponseTelephone ReassuranceCentralized IntakeContinuity of CareCollaborate with Community-Based OrganizationsClosed-Loop ReferralSharing Community ResourcesSoftware IntegrationsFeaturesSubscription InformationLive Chat and SMS/TextingContact ManagementResource/ReferralCollaboration and IntegrationStatistics and Outcome ReportingVolunteer and Staff ManagementShift SchedulingExplore AllBlogResourcesStay InformedBlogWebinarsGuides and DownloadsCase StudiesTestimonialsHear From Our CustomersSubmit Your TestimonialContactEmailFAQSchedule a MeetingMore Contact DetailsStay Informed iCarol Changes the Game!Bi-directional Resource APIUpdate, create, or delete resource records in iCarol from external software systems!Learn More Capacity TrackingClosed-Loop Referral...and more with iCarol's ReferralQ and Provider PortalWatch Now Older Adult and Disability ServicesCoordinate care, ensure closed-loop referral tracking, and practice No Wrong Door philosophies.Learn More Responding to COVID-19To support you throughout the Coronavirus pandemic, we have compiled resources to help you as you assist your community.Learn More Integrate With Other SystemsIntegration capabilities are increasingly important to service viability and expansion of revenue sources. With iCarol's integration capabilities you can...Learn More Support SurvivorsiCarol has the tools you need to walk with survivors on their path of healing.Learn More Get More FundingWhat’s the key to getting funded? Proving your value by reporting on outcomes. Funding sources of all types, whether internal...Continue Reading Foster Loyal VolunteersHelpline work is arguably one of the most intensive types of volunteering one can do. You invest a lot of time and resources into the screening...Continue Reading Improve Service DeliveryPeople rely on you to provide assistance in their time of need. Whether your service provides active listening, crisis intervention, suicide prevention...Continue Reading Save TimeYour day is filled with a variety of tasks. One minute you're checking to see who’s coming in for the next shift, the next minute it’s time to...Continue Reading Protect ConfidentialityClients trust you with their private information. In the process of reaching you and getting assistance, they provide you with highly sensitive...Continue Reading Respond to Changing Communication NeedsSome people associate the word “helpline” with “phone” but at iCarol we understand that help-seekers...Continue Reading Strengthen YourCollaborative RelationshipsWhen organizations join together to provide a service, they can reach more people across wider areas...Continue Reading FREE TRIALSIGN INMake helpingothers easier.Use iCarol Software to reduce your workload, improve your service delivery and advance your outcomes.How It WorksAll FeaturesExplore iCarol Our Features iCarol’s web-based software automates and tracks the entire service delivery process for helpline & contact centers. Learn about iCarol Features Join our Feature Overview Webinars Contact us with your question Subscription Information Your low, monthly subscription includes maintenance, data storage, software features, support, and training. See What's Included Tips on Funding new TechnologyRequest Pricing Start a Free Trial Try iCarol before you subscribe – no risk, no credit cards, no obligations. How it works Request a free Trial Convert from another software Training & Support Our Team and tools will stay with you throughout your iCarol experience. Available training & Support options Support for our users Security & Reliability We know your information is confidential and sensitive. So we go to great lengths to secure and protect it. Software Security Features Security Summary Protecting your confidential data Become a member of the iCarol family, and continue to grow and expand your helpline service! Network with helpline staff around the world Attend or watch a webinar Hear from our users Love us? Let the world know and send us your feedback What is iCarol? We’ll help you help more people and make a difference in your community. 1 Minute Overview Video 12 Minute Introduction Video What is Helpline Management Software? Frequently Asked Questions About iCarol Sign up to stay informed Case Studies of Organizations using iCarol Why iCarol? iCarol has established a worldwide presence with over 80,000 users. Find out why so many organizations choose iCarol. Discover the benefits Hear from our users Resources for non-profit organizations Start your iCaroljourney by clickingthe circles.Discover what iCarol is all about, and whyit’s the perfect solution for your organization. Explore iCarolWhat is iCarol?We’ll help you help more people and make a difference in your community.1 Minute Overview Video12 Minute Introduction VideoWhat is Contact Management Software?Frequently Asked QuestionsAbout iCarolSign up to stay informedRead Case Studies of Organizations using iCarolWhy iCarol?iCarol has established a worldwide presence with over 80,000 users. Find out why so many organizations choose iCarol.Discover the benefitsHear from our usersResources for non-profitsOur FeaturesiCarol’s web-based software automates and tracks the entire service delivery process for not-for-profit organizations and contact centers.Learn about iCarol FeaturesWatch our Feature Overview WebinarsContact us with your questionSubscription InformationYour low, monthly subscription includes maintenance, data storage, software features, support, and training.See What's IncludedTips on Funding new TechnologyRequest Pricing InformationStart a Free TrialTry iCarol before you subscribe – no risk, no credit cards, no obligations.How it worksRequest a free TrialConvert from another softwareTraining & SupportOur Team and tools will stay with you throughout your iCarol experience.Available training & Support optionsSupport for our usersSecurity & ReliabilityWe know your information is confidential and sensitive. So we go to great lengths to secure and protect it.Software Security FeaturesSecurity SummaryProtecting your confidential dataBecome a Happy CustomerBecome a member of the iCarol family, and continue to grow and expand your helpline service!Network with helpline staff around the worldJoin our regular webinars about new featuresHear from our UsersLove us? Let the world know and send us your feedback 1 Minute Overview.embed-container { position: relative; padding-bottom: 56.25%; height: 0; overflow: hidden; max-width: 100%; } .embed-container iframe, .embed-container object, .embed-container embed { position: absolute; top: 0; left: 0; width: 100%; height: 100%; } 12 Minute Introduction.embed-container { position: relative; padding-bottom: 56.25%; height: 0; overflow: hidden; max-width: 100%; } .embed-container iframe, .embed-container object, .embed-container embed { position: absolute; top: 0; left: 0; width: 100%; height: 100%; } Volunteer & Staff Mgmt.Manage contact information, shifts, and other personalized data and communicate using integrated feedback tools, automated emails, internal chatboards, news and events.More FeaturesOnline Shift SchedulingAuthorized staff and volunteers can securely sign up for shifts on your tailored online scheduling system, receiving email reminders to ensure shifts are covered.More FeaturesContact ManagementCustomizable forms allow calls, chats or other types of contact to be logged and organized within iCarol for easy and secure access and analysis.More FeaturesLive Chat and TextingOffer your service the way it's expected by adding live chat and texting- fully integrated within your iCarol system you will benefit from the robust security and reporting.More FeaturesInformation & ReferralOrganize and quickly search your iCarol resource database by keyword, geography, agency, program or site; add mobile apps, live chat and web access to offer even better service delivery.More FeaturesStatistics & ReportingAnalyze your operations in order to secure funding and improve services with unlimited ways of slicing and representing your data in attractive charts and reports.More FeaturesBecome One Of iCarol's Happy Customers© 2022 iCarol, a Division of N. Harris Computer Corporation. All Rights Reserved. HomeSoftware FeaturesSubscription InfoFree TrialAboutBlogClient TestimonialsOverview VideoSign Up to Stay InformedWebinarsTraining and SupportSecurity and ReliabilitySign InCase StudiesGuides and DownloadsCookie DeclarationGetting StartedFAQPrivacy PolicyContactConnect: © 2022 iCarol, a Division of N. Harris Computer Corporation. All Rights Reserved.HomeFeaturesTestimonialsResourcesAbout iCarolBlogGetting StartedFree TrialSign InContact