"I love Kapta | Key Account Management & Customer Engagement Software"

2022-10-02 07:58:20

Software Key Account Management Software QBR Management Voice of Customer Software Account Planning Software Contract and Opportunity Management Customer Health Scores Track Metrics and KPIs Whitespace Analysis Services Integration Security Pricing Success Methodology Our KAM Process Know your Customer Build Strategic Plans Measure Outcomes Understanding KAM What is Key Account Management? The CEO Guide to Key Account Management 5 Common Pain Points of Key Account Management The Fundamental Guide to Account Planning Your Guide to Account Management Software in 2022 How the Key Account Management Process Feeds into KAM Software Your Step-by-Step Guide to Lowering Your Customer Churn Rate Resources Ebooks Kapta Overview The Big Book of KAM KAM To-Go Creating Kick-Ass Account Plans The Kick-Ass QBR KAM vs. CRM Your Guide to Account Management Software in 2022 Sohonet Case Study Why Kapta, Why Now? How to Prevent High Churn Rates in Your Top Key Accounts Creating Your KAM Success Strategy Your Guide to the KAM Maturity Model Videos The 7 Sins of KAM How to Build a Kick-Ass Account Plan How to Run a Kick-Ass QBR 5 Crucial Skills for KAM Success Third Box Thinking to Co-Create your Customer’s Future How Customer Advisory Boards Help Retain Your Key Accounts Pearls of Wisdom from the Godfather of Strategic Account Management From Conflict to Collaboration Creating Your KAM Success Strategy Blog About KAMCon KAMGenius Request a Demo Account Log In Elevate Your Account Management TeamTransform client relationships. Prioritize customer retention. Accelerate revenue growth. Learn More About Our KAM Software Are these pain points costing your customer relationships? Disjointed Internal Systems and Processes Broken systems result in inconsistent results. There is no procedure to follow when a new client comes on board, and information is nearly impossible to find throughout your multiple systems.Kapta will help you find where your processes are breaking down, and work with you to rebuild them stronger, so you can better serve your clients. Lack of Purpose-Built KAM Solutions Your CRM does the bare minimum, but you need something that was made for you. Kapta was built to help you put your clients first by giving you the tools to understand them better, strategize more efficiently, and measure what matters.When you pair the software with the methodology, your account management team will grow to new heights. Inability to Communicate Communication is key to any relationship. In the business world, this means both internally and externally. Without communication between your internal team, you’ll remain disorganized and out of touch with what is happening throughout the organization. Without transparent and consistent client communication, you’ll be unaware of the challenges they are facing, which will result in a lost client.Implementing structure and the ability to communicate more effectively will allow you to grow as an account manager, a team, and an organization. Failure to Understand the Customer Needs By misunderstanding what your customer wants and needs, and failing to value them as the focus of your organization, you will continue to undervalue your clients. Communicating often can help identify any problems before they arise, help you take the time to fully understand, and appreciate your clients' pain points and what can be done to solve them. You'll be able to elevate your account management team and in turn, your organization. It’s not rocket science — your clients’ success is your success. For the majority of B2B companies, about 70% of revenue comes from existing clients. But when your pain points continue to result in a lack of solid foundation for account management, the cost comes at a high price of lost revenue streams, inconsistent results, and broken customer trust. Expert Solutions for Your Account Management TeamKapta is designed to help you capture customer value and account growth beyond a software, and drive consistent results for your customers.Powerful SoftwareKapta provides dynamic software to help account management teams proactively handle their clients.Find out how our software helps you reach new revenue goals. Learn MoreProven MethodologyKapta is more than just a software platform. With a proven methodology to back you up, your team will be able to go above and beyond for your clients.Discover our KAM methodology. Learn MorePeer CommunityWith access to a community of successful account managers, you and your team will have a plethora of experts to learn from and grow with.Learn about our KAMGenius Community. Learn More Be IndispensableExplore the winning combination of our KAM Process™ and essential platform. Know Identify who your key accounts are by assessing risk and upsell potential. Explore Now Act Execute account planning initiatives for those key clients to develop strong relationships and achieve strategic growth. Explore Now Measure Measure and report data to show results and prove your worth so you become an indispensable partner to your customers. Explore Now Key Account Management is aCrucial Aspect of Your OrganizationBuilding strong, long-lasting relationships with your clients is what key account management is all about. But how do you set your account management team up to do that?Reduce RiskGain an intimate understanding of your customer’s biggest challenges and risks to create strategic, long-term growth plans.Build EngagementCommunicate openly and often with key accounts to build trust, identify upsells, and improve renewal rates.Streamline ProcessesDevelop stronger and more efficient processes for your team with automated technologies that improve visibility into your most valuable clients.Drive GrowthIdentify unique organic growth opportunities among key accounts by prioritizing their revenue and keeping track of what is and isn’t working. A Platform for GrowthKapta accelerates Key Account Management, automating the busy work and removing the guess work, so you can do the work that matters: Strengthening relationships. Account health scoring Interactive org chart Customizable templates for account planning QBR management Easy reporting to clients and C-Suite Seamless CRM integration eliminating double data entry. View Kapta Resources Create Your KAM Success StrategyOptimize your process to deliver client successIn this guide, learn how to:define success strategy goals and key attributesoptimize your time and calendar fine-tune your process to create even more efficiency Contact Us Kapta, Inc.885 Arapahoe AvenueBoulder, CO 80302+1 303 495 [email protected] Product Account Management Software Client Management Software Account Planning Software Voice of Customer Software CRM for Strategic Accounts Resources Privacy Policy Terms & Conditions Data Processing Addendum Security Statement Privacy Shield