KnowledgeBase - Knowledge Base Software and Hosted Help Center for Your Customers_Arts & Entertainment

See our other products:track#send">LiveChat - Connect with customerstrack#send">ChatBot - Automate customer service with AItrack#send">HelpDesk - Support customers with ticketsMenuClose ProductFeaturesKnowledge ManagementKnowledge VisualisationReportingLiveChat IntegrationStart a free 14-day trialStart a free 14-day trialSolutionsKnowledgeBase for Support TeamsPricingHelpCenterAlready a customer? Log inLog inLog inSign up freeSign up free}}One knowledge base.All the answers.Knowledge base software for lightning-fast customer support and effortless self-service.Sign up free Free 14-day trial No credit card required 24/7 supportHelp more people fasterEncourage self-service so that your customers can solve their problems anytime. Give your support teams a tool to significantly decrease the total case handling time.A knowledge basefor customersSome people want to find answers on their own. Provide 24/7 self-service, and give your website visitors the answers they need, even with no support team around.See more benefits for customersA knowledge base for customer support teamsYour support teams don’t have to learn all the answers by heart. They have KnowledgeBase to quickly look up the answers to customers’ questions.See more benefits for support teamsKnowledgeBase gives you the best of both worldsThe customers’ worldChances are that your customers try to answer their questions alone before they reach out to your support agents. Help them solve their problems at their own pace.Self-service around the clockHelp your customers find answers to their questions on their own. Anytime.Improved knowledge managementGive your customers more ways to find the information they need whenever they want to contact your business.More organic trafficImplement an SEO-friendly knowledge base and get more potential customers by ranking higher in search results.Reduced workload for support teamsProvide your customers with in-depth articles that will help them solve their problems without contacting your support team.Provide 24/7 self-serviceAnswer more questions in less timeSign up free Free 14-day trial No credit card required 24/7 supportSign up freeSign up free Free 14-day trial No credit card required 24/7 supportThe agents’ worldIt's ok not to have answers to every question. No one does, and your agents aren't encyclopedias. KnowledgeBase has got them covered.Quicker response timeHelp your customer support teams to easily find the information they need when they don’t know the answer on the spot.Consistent tone of voiceStay on-brand and answer repeated questions in one style, regardless of who's on duty.Prioritized tasksSave your support team’s time and have them focus on more urgent tasks when customers are asking the same questions.See all featuresWhat we value a lot about KnowledgeBase is the ability to customize its look so that it stays consistent with our design. Adding our logo, custom domain, and a favicon makes it feel like an integral part of our website.Nabila Gardner,from LivingWellOur customers want to learn more about video making techniques. With KnowledgeBase, they can browse our resources at their own pace and solve their problems without contacting our customer support.David Lin,from PearlMountainWhat’s a knowledge base?Knowledge base software helps you manage and share your team’s internal knowledge, and build a public help center for your customers.On the one hand, a knowledge base gives your customers a hosted help center so they can find answers on their own before starting a chat or when your support team isn't around. On the other hand, it gives your support team a helping hand anytime they need to answer questions they don’t know the answer to on the spot.Help your customers and support teams at the same timeStart your free trial Free 14-day trial No credit card required 24/7 supportDiscover our other productsLiveChatConnect with customersChatBotAutomate customer service withAIHelpDeskSupport customers withticketsGuideandeducatecustomersProductFree TrialPricingFeaturesKnowledge ManagementKnowledge VisualisationReportingLiveChat IntegrationSolutionsFor Support TeamsResourcesHelp CenterPressCompanyCareersChat With UsTerms of UsePrivacy PolicySecurityGDPRStart your free trialSign up freeStart your free trialSign up freeSign inSign in Twitter LinkedIn Facebook YouTube Instagram Product Hunt DribbbleGitHubCopyright © 2022 LiveChat, Inc. All rights reservedWe use Cookies. Click to learn more →Chat with us, powered by LiveChat