"I love Neohelden: Digital AI-Assistants, Chat- and Voicebots with Neo!"

2022-05-18 20:11:58

Skip to primary navigation Skip to main content Skip to footerNeohelden: Meet Neo, your digital assistant for EnterpriseUse-CasesContactDEChatbots, Voicebots and Digital Assistants powered by NeoEmpower employees, managers and customers to do more with Neo.Neo is a self-learning AI-assistant for businesses that can be used via voice and chat.With Neo, you can automate processes, increase operational efficiency and level up the user experienceTurn customers and employees into superheroes - with Neo!Our success storiesTalk to usThis successfully completes the inspection, Mr. Wild.Is there anything else I can help you with?Provide information accessibly ✓ Answer FAQ ✓ Target-oriented communication ✓ Concierge service to welcome customersGuide users through processes ✓ Step-by-step instructions ✓ Support in complex processes ✓ Guided error diagnosisGather data using natural language ✓ Fill in forms easily ✓ Create applications via chat ✓ Handle inbound callsDocument work digitally ✓ Hands-free inspections using voice ✓ Document maintenance processes ✓ Perform quality control safelyRenowned companiesbuild on Neo.Meet Neo,your AI-assistant.✓Neo is a chat- and voicebotNeo can be used as a chat- and voicebot to remove barriers. He isavailable on smartphones, desktops, the web and can also be called viaphone.✓NEAP, our low-code platformWith the Neo Enterprise Assistant Platform (NEAP), configuring Neo canbe done by the business department and process owners.✓Natural language understandingThanks to Natural language understanding, Neo can understand humanlanguage. He recognizes cities, extracts amounts of money, or answersquestions directly.✓In the cloud or on-premisesThe AI-assistant can be hosted in the Neohelden Cloud. Alternatively,hosting can be easily adapted to your private cloud strategy or evenon-premises. Schedule a free live demo Make use of our experienceand industry knowledge.Neo is used in various industries and the Neohelden are proud to countbanks, insurance companies, public clients and renowned industrialcompanies amongst their customers. All of this experience and expertise –as well as the competencies of the msg Group – pay off directly in ourproduct development.BankingIndustryPublicInsuranceSmart automation in banking with NeoNeo serves customers independently of bank branches, space and time.Doing so, Neo creates unique customer experiences and builds thebridge between customers and advisors.Our expertise✓ Credit and loan calculation✓ Digital customer service on the web✓ Voicebots for telebankingSchedule live demoVoice assistants for maintenance & inspectionNeo guides through documentations and allows employees to documenthands- and eyes-free. This improves data quality, increases worksafety and also saves valuable time!Our expertise✓ Voice-controlled inspection processes✓ Import and export of instructions and protocols✓ Voicebots for damage reports and complaintsSchedule live demoChat and voicebots in the public sectorNeo answers citizens' concerns and inquiries 24/7, directly andautomatically. By telephone, chat and via custom channels, Neo canbuild the bridge between public authorities and citizens.Our expertise✓ FAQ & Form assistants✓ Citizen communication via chat and telephone✓ Content management system for public authoritiesSchedule live demoAI-assistants for insuranceTake in customer requests and damage reports without waiting timeand even during peak loads: Via phone and chat, Neo documentsrequests in a structured manner and prepares the data for downstreamprocesses.Our expertise✓ Accept damage reports 24/7✓ Structured initial contact for acquisition✓ Easy integration via RPA or APIsSchedule live demoOther use cases? Talk to us!Smart automation in banking with NeoNeo serves customers independently of bank branches, space and time.Doing so, Neo creates unique customer experiences and builds thebridge between customers and advisors.Our expertise✓ Credit and loan calculation✓ Digital customer service on the web✓ Voicebots for telebankingSchedule live demoVoice assistants for maintenance & inspectionNeo guides through documentations and allows employees to documenthands- and eyes-free. This improves data quality, increases worksafety and also saves valuable time!Our expertise✓ Voice-controlled inspection processes✓ Import and export of instructions and protocols✓ Voicebots for damage reports and complaintsSchedule live demoChat and voicebots in the public sectorNeo answers citizens' concerns and inquiries 24/7, directly andautomatically. By telephone, chat and via custom channels, Neo canbuild the bridge between public authorities and citizens.Our expertise✓ FAQ & Form assistants✓ Citizen communication via chat and telephone✓ Content management system for public authoritiesSchedule live demoAI-assistants for insuranceTake in customer requests and damage reports without waiting timeand even during peak loads: Via phone and chat, Neo documentsrequests in a structured manner and prepares the data for downstreamprocesses.Our expertise✓ Accept damage reports 24/7✓ Structured initial contact for acquisition✓ Easy integration via RPA or APIsSchedule live demoSmart automation in banking with NeoNeo serves customers independently of bank branches, space and time.Doing so, Neo creates unique customer experiences and builds thebridge between customers and advisors.Our expertise✓ Credit and loan calculation✓ Digital customer service on the web✓ Voicebots for telebankingSchedule live demoVoice assistants for maintenance & inspectionNeo guides through documentations and allows employees to documenthands- and eyes-free. This improves data quality, increases worksafety and also saves valuable time!Our expertise✓ Voice-controlled inspection processes✓ Import and export of instructions and protocols✓ Voicebots for damage reports and complaintsSchedule live demoChat and voicebots in the public sectorNeo answers citizens' concerns and inquiries 24/7, directly andautomatically. By telephone, chat and via custom channels, Neo canbuild the bridge between public authorities and citizens.Our expertise✓ FAQ & Form assistants✓ Citizen communication via chat and telephone✓ Content management system for public authoritiesSchedule live demoAI-assistants for insuranceTake in customer requests and damage reports without waiting timeand even during peak loads: Via phone and chat, Neo documentsrequests in a structured manner and prepares the data for downstreamprocesses.Our expertise✓ Accept damage reports 24/7✓ Structured initial contact for acquisition✓Easy integration via RPA or APIsSchedule live demoOther use cases? Talk to us!Customize Neo via drag-and-drop:The Neo Enterprise Assistant Platform.With the Neo Enterprise Assistant Platform (NEAP), you have all the toolsneeded to configure and extend Neo, so that it can be adapted to yourrequirements! No specific programming knowledge is required in the firststep: Conversations, workflows and integrations can be put together simplywith a click using the intuitive drag-and-drop interface.Schedule a free live demoSchedule a free live demoTake human-machine interactionto a new level with Neo!✓Rest APIOpen Chat WidgetMicroservices✓DSGVOCloud ServicesOn-PremisesNeo can be integrated(almost) everywhere:No extra hardware or voice box neededNeo runs on the devices you already use, whether that’s smartphones,tablets or PCs. Interaction always takes place, where it makes themost sense for the user. As a result, sales reports can be dictateddirectly in the car, and the latest sales figures can be called up viachat in the open-plan office.Integrate in 18 programming languagesWith the Neo Integrational Framework, systems and tools can beintegrated in 18 different programming languages to enable maximumflexibility in the integration of legacy systems and third-partytools.Let's create your assistant in .panel-widget-style { z-index:1 } @media (max-width:1024px){ #pg-w61893bf5d98d0-0.panel-no-style, #pg-w61893bf5d98d0-0.panel-has-style > .panel-row-style { -webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column } #pg-w61893bf5d98d0-0 > .panel-grid-cell , #pg-w61893bf5d98d0-0 > .panel-row-style > .panel-grid-cell { width:100%;margin-right:0 } #pg-w61893bf5d98d0-0 { margin-bottom:px } #pl-w61893bf5d98d0 .panel-grid-cell { padding:0 } #pl-w61893bf5d98d0 .panel-grid .panel-grid-cell-empty { display:none } #pl-w61893bf5d98d0 .panel-grid .panel-grid-cell-mobile-last { margin-bottom:0px } #panel-w61893bf5d98d0-0-0-0> .panel-widget-style { padding:1rem 1rem 1rem 1rem } } .slick-slider-4020{height:600px}.slick-slider-4020,.slick-slider-4020 p,.slick-slider-4020 h1,.slick-slider-4020 h2,.slick-slider-4020 h3,.slick-slider-4020 h4,.slick-slider-4020 h5,.slick-slider-4020 h6,.slick-slider-4020 li{color:#fdfeff}.slick-slider-4020 .slick-overlay{background-color:rgba(42,49,57,0.5)}@media(min-width:640px){.slick-slider-4020{height:750px}}.slick-slider-4062{height:300px}.slick-slider-4062,.slick-slider-4062 p,.slick-slider-4062 h1,.slick-slider-4062 h2,.slick-slider-4062 h3,.slick-slider-4062 h4,.slick-slider-4062 h5,.slick-slider-4062 h6,.slick-slider-4062 li{color:#fff}.slick-slider-4062 .slick-overlay{background-color:rgba(42,49,57,0)}@media(min-width:640px){.slick-slider-4062{height:680px}}