"I love Pied Piper PSI® Omnichannel Fact-Based Mystery Shopping®"

2022-10-07 04:28:47

Please click here if you are not redirected within a few seconds.PSI® Omnichannel Fact-Based Mystery Shopping® Log-InPied Piper Management Company, LLC on Facebook Pied Piper Management Company, LLC on YouTube Pied Piper Management Company, LLC on Twitter Pied Piper Management Company, LLC RSS FeedHow is PSI different?How can I use PSI?Does PSI work?Who is Pied Piper?Recent PressNew Customer - Try PSIContact UsXForgot Username or Password?Welcome to Pied Piper PSIHow can you turn more of the shoppers you already have into buyers?Brands, manufacturers, national retailer groups and individual retailers hire us to measure and help improve theiromnichannel sales effectiveness throughout the customer’s path to purchase.Omnichannel selling requires having an effective and easy to use shopping path as the customer moves from corporate website (or third-party locations like social media) to the retailer website, to the retailer in-person, and then possibly home again and back onto the websites before committing to buy either online or back at the retailer in-person.We are the inventor ofomnichannel fact-based mystery shopping®, and conduct anonymous “mystery shop” evaluations – in-person as well as digitally – then use our Prospect Satisfaction Index®(PSI®)to report how effectively brands and retailers help shoppers become buyers.Omnichannel Fact-based Mystery Shopping® The motor-vehicle industry is one of our specialties - including Automotive Mystery Shopping and Motorcycle Mystery Shopping Also Ag, Power Equipment, Powersports, RV & Marine Mystery ShoppingPSI measures Sales Effectiveness three different ways:Internet Sales Mystery Shoppingwhen a customer contacts a retailer through their websiteTelephone Sales Mystery Shoppingwhen a customer phones a retailerIn-Person Sales Mystery Shoppingwhen a customer visits a retailer in-personWhy order Internet Sales Mystery Shopping?What is PSI® Internet Mystery Shopping? Play Pied Piper acts just like a customer to ensure that a retailer’s digital communication process is working from start to finish. This includes both people processes, to make sure the retailer’s employees are doing what they are supposed to be doing, and also digital processes; including those processes outside of your control, such as Google or Yahoo automatically flagging your emails as spam. Clients who order PSI internet sales mystery shops receive a report which shows a customer’s inquiry to the retailer’s website, as well as the retailer’s response. In total, Pied Piper measures 20 different behaviors, including whether the retailer attempted to communicate with the customer by email, phone call, text message or chat.Fact-based PSI mystery shops are accurate, effective and easy to order, with no set-up costsEasy-to-use reporting: Pied Piper PSI is quick and simple to use. Reports are provided by email and on-line, and both management and salespeople will find the reporting powerful but straight-forward, easily identifying areas of opportunity.Step-by-step diagnostics: See how your retailer compares-overall as well as step by step of the sales process-and quickly determine sales process areas needing additional attention.National benchmarking: The fact-based Pied Piper PSI process is the only one which provides national benchmarking by brand. How does the sales effectiveness of your retailers compare to the national average performance of other same-brand retailers? How does the performance of one brand compare nationally to the performance of a competitor brand, or to the industry average?Best practices: Our customers asked us to add a "Best Practices" section, where we could share examples of how top-performing retailers handle each aspect of the sales process.Inexpensive and quickly pays for itself: Improved sales, market share and customer loyalty easily pays for a full-year of monthly Pied Piper PSI mystery shops. There is no set-up cost and no long-term commitment.See how your dealerships compare: If you work for a brand, manufacturer or national retailer group, call or email to get started. If you work for a motor-vehicle dealership, click here to go ahead and try Pied Piper PSI shopper evaluations at your dealership.All information contained within this site is based upon patent-pending and/or proprietary methodology belonging to or licensed by Pied Piper Management Company, LLC.What Is PSI?What Is PSI? PlayLatest NewsWardsAutoStudy Links Car Sales Success to Digital Due DiligenceSeptember 2022Automotive NewsStudy: Large dealership groups pulling ahead in web responsivenessSeptember 2022Press Release: NAPLETON AUTO GROUP RANKED HIGHEST AMONG NATIONAL DEALER GOUPS AS MOST RESPONSIVE TO WEBSITE CUSTOMER INQUIRIESTop Fifteen Auto Dealer Groups Measured: Penske Automotive Group and Berkshire Hathaway Automotive ranked second and thirdSeptember 2022Recent Press|Company Info|Contact Us|Create AccountPied Piper Management Company, LLC on Facebook Pied Piper Management Company, LLC on YouTube Pied Piper Management Company, LLC on Twitter Pied Piper Management Company, LLC RSS Feed© 2003-2022 Pied Piper Management Company, LLC. All Rights Reserved. | Terms of Use | Privacy PolicySite NavigationHow is PSI different?How can I use PSI?Does PSI work?Who is Pied Piper?Recent PressTry PSICompany InfoContact UsLog-InCreate AccountTerms of UsePrivacy PolicyOne moment, processing...Printed: October 7, 2022All information contained within these documents is based upon patent-pending and/or proprietary methodology belonging to or licensed by Pied Piper Management Company, LLC and usage is subject to the terms and conditions specified in the Retailer Participation and License Agreement or other Agreements. Your acceptance of this information implies your consent to keep its contents private. © 2022 Pied Piper Management Company, LLC.