"I love Plusnet: Multi-award winning UK broadband provider"

2022-05-05 23:08:26

Skip to main content Menu Close Broadband Broadband All broadband deals Fibre broadband & phone Discover broadband Broadband extras Moving home Switching to us Mobile Mobile Mobile home SIM-only deals Discover mobile Bolt-ons Coverage checker Switching to us Plusnet Mobile App BT Sport Perks Perks See our rewards Refer a friend Help Help Help and support Community Contact us Service status Sign in Sign in Broadband, Phone & Perks Mobile More BT Sport Perks See our rewards Refer a friend Help Help and support Community Contact us Service status Sign in Broadband, Phone & Perks Mobile Business Broadband Call us on 0800 587 1744 • • • Call us on 0800 587 1744 Your basket You were so close to getting our broadband, so why not finish things off? Here's a look at what was already in your basket: Continue order Continue order Monthly payment a month for months, then months contract no annual contract Change package Change call plan Monthly payment total £xx One-off payment One-off payment total £xx Included with your package Summary Monthly payment One-off payments Plusnet Reward Card** to say thanks for signing up Amazon gift card to say thanks for signing up Cashback to say thanks for signing up Today's payment Continue order Today's payment Continue order Just so you know... Changing your call plan now could mean you lose some of the call extras you added earlier, as some of our call plans include them as standard. It's worth double checking to make sure you get what you want. OK 25th birthday dealsCelebrate with a fibre deal and up to £75 reward cardGreat broadband. Great value. Great service. Still doing what we do best, That’ll do. Fibre packages from * per month See our deals What broadband speeds can you get? Our speed checker will show you what's available. There's no commitment to buy at this stage. Already with us? Sign in to see what's new. Entering your landline number will help us provide the most accurate speed information and could let you keep it once your order is complete. If you don't complete your order we may use your contact details to understand what went wrong or to promote our products or special offers. Please un‑tick the box if you don't want to hear from us. Check now Already with us? Sign in to see what's new. We're showing you packages based on the details you gave us earlier. Change your details Most popular package Offer ends 00days 00hours 00mins Unlimited Fibre Extra Perfect for an online household all active on multiple devices average download speed average download speed estimated download speed average upload speed estimated upload speed Minimum Guaranteed Speed If your speed consistently falls below this, please contact us and we'll try to fix it. If we can't you may be entitled to leave your contract. a month* month contract No annual contract ● activation fee ● Line rental included Get started Get started New Hub Two included £xx Plusnet Reward Card** to say thanks for signing up Read more When your broadband is up and running we'll email you details of how to claim your Plusnet Reward Card.** £xx Amazon gift card to say thanks for signing up Read more When your broadband is up and running we'll email you details of how to claim your Amazon gift card. £xx Cashback to say thanks for signing up Read more When your broadband is up and running we'll email you details of how to claim your cashback. Fibre deal going fast Offer ends 00days 00hours 00mins Unlimited Fibre Ideal for multitasking across multiple devices average download speed average download speed estimated download speed average upload speed estimated upload speed Minimum Guaranteed Speed If your speed consistently falls below this, please contact us and we'll try to fix it. If we can't you may be entitled to leave your contract. a month* month contract No annual contract ● activation fee ● Line rental included Get started Get started New Hub Two included £xx Plusnet Reward Card** to say thanks for signing up Read more When your broadband is up and running we'll email you details of how to claim your Plusnet Reward Card.** £xx Amazon gift card to say thanks for signing up Read more When your broadband is up and running we'll email you details of how to claim your Amazon gift card. £xx Cashback to say thanks for signing up Read more When your broadband is up and running we'll email you details of how to claim your cashback. Essential browsing deal Offer ends 00days 00hours 00mins Unlimited Broadband Great for everyday internet use on a single device average download speed average download speed estimated download speed average upload speed estimated upload speed Minimum Guaranteed Speed If your speed consistently falls below this, please contact us and we'll try to fix it. If we can't you may be entitled to leave your contract. a month* month contract No annual contract ● activation fee ● Line rental included Get started Get started £xx Plusnet Reward Card** to say thanks for signing up Read more When your broadband is up and running we'll email you details of how to claim your Plusnet Reward Card.** £xx Amazon gift card to say thanks for signing up Read more When your broadband is up and running we'll email you details of how to claim your Amazon gift card. £xx Cashback to say thanks for signing up Read more When your broadband is up and running we'll email you details of how to claim your cashback. Our most reliable hub yetWant to go even faster? All our fibre packages now come with our new Hub Two router providing stronger Wi-Fi connections and great speeds throughout your home. That’ll do.Discover fibre deals Already with us? Find our best deals for existing customers You’re in award-winning handsGreat news! We’re chuffed to bits we won Most Reliable Broadband Provider at this year’s Choose Awards. We’re also a regular feature at the Uswitch Awards and this year we were Highly Commended for Most Popular Broadband Provider. Get more from Plusnet Super SIM only dealsSign up for a SIM only bargain you'll use every day. And if you're already with us for broadband, we'll make your deal even better and add an extra 2GB data. That'll do.Explore SIM only We're taking care of businessWe've been helping businesses grow for over 20 years, connecting them to more customers, more possibilities and better results. It all started with a few clicks. What are you waiting for?Discover business broadband Switching to Plusnet is easy 1 Choose your broadbandPick from our great range of packages and features. 2 Create your accountSign up to receive exclusive perks and upgrades. 3 Sit back and relaxWe'll get your switch started and let you know if we need anything else. 1 Choose your broadbandPick from our great range of packages and features. 2 Create your accountSign up to receive exclusive perks and upgrades. 3 Sit back and relaxWe'll get your switch started and let you know if we need anything else. Call centres may be busy, but ordering broadband online is easyWe're working hard to support everyone at the moment.How we're dealing with Covid-19 Here’s the legal bitYou can see our full residential terms and conditions here. * The price for broadband, line rental, call plans and call charges will be increased each March from 2022 by the Consumer Price Index rate of inflation published by the Office for National Statistics in January of that year plus 3.9%. Other prices, content and terms may also change during your contract. See our CPI Plus 3.9% Guide for details. Broadband and Line Rental Line rental is included in all our broadband packages. The standard line rental price is £23.19 a month and the standard line rental price, or where applicable the discounted line rental price, is included in the package price.Unlimited Fibre Extra (12 and 18 month contracts)Prices and terms are subject to change during your contract.For new Plusnet customers that sign up for 12 or 18 months (as appropriate). Line rental is included in the price (line only, no calls included). Price from month 13 or 19 (as appropriate) currently £47.54 a month (incl. line rental). Compatible line required otherwise a £49.99 installation charge may apply (excluding any external construction charges). We'll include a wireless router. Outside of your 14 day cancellation period, if you choose to end your service within the minimum period, you will have to pay an early termination charge.The date your broadband and line rental activates, or where your services do not activate at the same time, the service that activates first, will be used as your monthly billing date. If your broadband or line rental service are not activated at the same time, for the service that is activated at a later date, charges will be pro rated for the first month and any applicable discounts for that service will apply once the service starts.Subject to availability and cannot be used in conjunction with any other offer. No cash alternative. Exclusions and terms apply.Unlimited Fibre (12 and 18 month contracts)Prices and terms are subject to change during your contract.For new Plusnet customers that sign up for 12 or 18 months (as appropriate). Line rental is included in the price (line only, no calls included). Price from month 13 or 19 (as appropriate) currently £41.75 a month (incl. line rental). Compatible line required otherwise a £49.99 installation charge may apply (excluding any external construction charges). We'll include a wireless router. Outside of your 14 day cancellation period, if you choose to end your service within the minimum period, you will have to pay an early termination charge.The date your broadband and line rental activates, or where your services do not activate at the same time, the service that activates first, will be used as your monthly billing date. If your broadband or line rental service are not activated at the same time, for the service that is activated at a later date, charges will be pro rated for the first month and any applicable discounts for that service will apply once the service starts.Subject to availability and cannot be used in conjunction with any other offer. No cash alternative. Exclusions and terms apply.Unlimited Broadband (12 and 18 month contracts)Prices and terms are subject to change during your contract.For new Plusnet customers that sign up for 12 or 18 months (as appropriate). Line rental is included in the price (line only, no calls included). Price from month 13 or 19 (as appropriate) currently £35.93 a month (incl. line rental). Compatible line required otherwise a £49.99 installation charge may apply (excluding any external construction charges). We'll include a wireless router. Outside of your 14 day cancellation period, if you choose to end your service within the minimum period, you will have to pay an early termination charge.The date your broadband and line rental activates, or where your services do not activate at the same time, the service that activates first, will be used as your monthly billing date. If your broadband or line rental service are not activated at the same time, for the service that is activated at a later date, charges will be pro rated for the first month and any applicable discounts for that service will apply once the service starts.Subject to availability and cannot be used in conjunction with any other offer. No cash alternative. Exclusions and terms apply.Unlimited Broadband (no contract)Prices and terms are subject to change during your contract.For new Plusnet customers that sign up for a 30-day rolling contract. Line rental is included in the price (line only, no calls included). Price from month 13 currently £37.68 a month (incl. line rental). Compatible line required otherwise a £49.99 installation charge may apply (excluding any external construction charges). We'll include a wireless router. You may terminate your services at any time without having to pay an early termination charge. Outside your 14 day cancellation period, you'll have to give at least 14 days' notice.The date your broadband and line rental activates, or where your services do not activate at the same time, the service that activates first, will be used as your monthly billing date. If your broadband or line rental service are not activated at the same time, for the service that is activated at a later date, charges will be pro rated for the first month and any applicable discounts for that service will apply once the service starts.Subject to availability and cannot be used in conjunction with any other offer. No cash alternative. Exclusions and terms apply.Existing customersPlease see our price guide, log into your account in the Member Centre or call us on 0800 073 1120 to discuss your contract. SpeedsΦ Broadband speed is described as 'average download speed of 10Mb', as it is based on speed available to at least 50% of customers at peak time (8-10pm). Your actual speed will be dependent on your location, phone line, home wiring, Wi-Fi connection and time of day. Find out why speeds vary. Check your speed and products available at your location via 'check availability' on our home page.† Fibre broadband speed is described as 'average download speed of 66Mb' and 'average upload speed of 18Mb' on Unlimited Fibre Extra and 'average download speed of 36Mb' and 'average upload speed of 9Mb' on Unlimited Fibre as it is based on speed available to at least 50% of customers at peak time (8-10pm). Your actual speed will be dependent on your location, phone line, home wiring, Wi-Fi connection and time of day. Find out why speeds vary. Check your speed and products available at your location via 'check availability' on our home page.Ө Up to 6x faster: based on a comparison between the average Unlimited Fibre Extra download speeds with the average Unlimited Broadband speeds. The actual speed you'll get depends on your location, phone line, home wiring, Wi-Fi connection and time of day. Find out why speeds vary. Check your speed and products available at your location via 'check availability' on our home page. ** Plusnet Reward CardOnce your broadband and line rental are activated you will be issued claim information via email. Follow the instructions in this email to be issued with your Plusnet Reward Card. You must submit your claim within two months of the email being issued. The card must be activated within three months of it being issued.Your Plusnet Reward Card is issued by GVS Prepaid Ltd, an Electronic Money Institution authorised in the UK by the Financial Conduct Authority with Firm Reference number 900230; pursuant to license from Mastercard International. Mastercard ® is a registered trademark of Mastercard International Inc. GVS Prepaid Ltd's company registration number is 09193070 and its registered office is at Westside, London Road, Hemel Hempstead, HP3 9TD.  See Plusnet Reward Card terms. £70 Plusnet Reward Card with Unlimited Broadband£70 Plusnet Reward Card offer ends 11 May 2022, and is available to new Plusnet customers ordering Unlimited Broadband on an 12 month contract online at www.plus.net or by calling Plusnet. Subject to availability. £75 Plusnet Reward Card with Unlimited Broadband£75 Plusnet Reward Card offer ends 11 May 2022, and is available to new Plusnet customers ordering Unlimited Broadband on an 12 month contract online at www.plus.net or by calling Plusnet. Subject to availability. £60 Plusnet Reward Card with Unlimited Fibre£60 Plusnet Reward Card offer ends 11 May 2022, and is available to new Plusnet customers ordering Unlimited Fibre on an 18 month contract online at www.plus.net or by calling Plusnet. Subject to availability. £70 Plusnet Reward Card with Unlimited Fibre£70 Plusnet Reward Card offer ends 11 May 2022, and is available to new Plusnet customers ordering Unlimited Fibre on an 18 month contract online at www.plus.net or by calling Plusnet. Subject to availability. £75 Plusnet Reward Card with Unlimited Fibre£75 Plusnet Reward Card offer ends 11 May 2022, and is available to new Plusnet customers ordering Unlimited Fibre on an 18 month contract online at www.plus.net or by calling Plusnet. Subject to availability. £25 Plusnet Reward Card with Unlimited Fibre£25 Plusnet Reward Card offer ends 15 January 2025, and is available to new Plusnet customers ordering Unlimited Fibre on an 18 month contract online at www.plus.net or by calling Plusnet. Subject to availability. £75 Plusnet Reward Card with Unlimited Fibre Extra£75 Plusnet Reward Card offer ends 11 May 2022, and is available to new Plusnet customers ordering Unlimited Fibre Extra on an 18 month contract online at www.plus.net or by calling Plusnet. Subject to availability. £75 Plusnet Reward Card with Unlimited Fibre Extra£75 Plusnet Reward Card offer ends 11 May 2022, and is available to new Plusnet customers ordering Unlimited Fibre Extra on an 18 month contract online at www.plus.net or by calling Plusnet. Subject to availability. £25 Plusnet Reward Card with Unlimited Fibre Extra£25 Plusnet Reward Card offer ends 15 January 2025, and is available to new Plusnet customers ordering Unlimited Fibre Extra on an 18 month contract online at www.plus.net or by calling Plusnet. Subject to availability. Amazon.co.uk Gift CardOnce your broadband and line rental are activated you will be issued claim information via email. Follow the instructions in this email to be issued with your Amazon.co.uk Gift Card. You must submit your claim within two months of the email being issued. The card must be activated within three months of it being issued.Amazon.co.uk is not a sponsor of Plusnet, line rental vouchers promotion or otherwise affiliated with Plusnet. The logos and other identifying marks attached are trademarks of and owned by each represented company and/or its affiliates. Please visit the Amazon.co.uk website for additional terms and conditions.Amazon.co.uk Gift Cards may be redeemed on the Amazon.co.uk website towards the purchase of eligible products available on Amazon.co.uk. Gift Cards cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any other account. Amazon.co.uk is not responsible if a gift card is lost, stolen, destroyed or used without permission. See Amazon's website for complete terms and conditions. Gift Cards are issued by Amazon EU S. à r.l. All Amazon ®, ™ and © are IP of Amazon.com, Inc. or its affiliates. Cashback ChequeOnce your broadband and line rental are activated you will be issued claim information via email. Follow the instructions in this email to be issued with your cashback cheque. You must submit your claim within two months of the email being issued.Please note that your cashback cheque may be automatically sent to you without having to claim for it as set out above.  If this applies, this will be confirmed to you in the order journey. £25 Plusnet Cashback Cheque with Unlimited Fibre£25 Plusnet Cashback Cheque offer ends 15 January 2025, and is available to new Plusnet customers ordering Unlimited Fibre on a 18 month contract online at www.plus.net or by calling Plusnet. Subject to availability. £25 Plusnet Cashback Cheque with Unlimited Fibre Extra£25 Plusnet Cashback Cheque offer ends 15 January 2025, and is available to new Plusnet customers ordering Unlimited Fibre Extra on a 18 month contract online at www.plus.net or by calling Plusnet. Subject to availability. Broadband ExtrasPlusnet SafeguardIncluded with all of our broadband packages, Plusnet Safeguard filters inappropriate web content for your household. Further information can be found here.Plusnet Protect powered by McAfeeOur security package protects you from online threats. Charges apply for Unlimited Fibre broadband customers. Further information can be found here. Call Plans Evening & Weekend UK & Mobile calls:Evening & Weekend calls: Calls of up to an hour to UK landlines beginning with 01, 02, 03, 0845 and 0870 numbers made Monday-Friday 7pm to 7am and any time Saturday or Sunday (except calls to indirect access numbers (which include calling cards) and dial-up internet access). Calls must be started and finished within these times to be inclusive (non-chargeable). A fair usage limit of 150 calls or 1000 minutes a month (whichever is reached first) applies to calls to 0845 and 0870 numbers (if you exceed this limit, we have the right to charge you for further calls made, suspend and/or terminate your service in accordance with our terms and conditions).Mobile calls: Calls to UK mobiles and 070 personal numbering services made Monday-Friday 7pm to 7am and any time Saturday or Sunday. Calls must be started and finished within these times to be inclusive (non-chargeable). A fair usage limit of 1000 minutes a month applies (if you exceed this limit, we have the right to charge you for further calls made, suspend and/or terminate your service in accordance with our terms and conditions). Hang up and re-dial before 60 minutes and you won't be charged. Some 07 numbers do not constitute mobile numbers and may not be included as part of an inclusive mobile package.Unlimited UK & Mobile calls:Anytime calls: Calls of up to an hour to UK landlines beginning with 01, 02, 03, 0845 and 0870 numbers at any time (except calls to indirect access numbers (which include calling cards) and dial-up internet access). Calls must be started and finished within these times to be inclusive (non-chargeable). A fair usage limit of 150 calls or 1000 minutes a month (whichever is reached first) applies to calls to 0845 and 0870 numbers (if you exceed this limit, we have the right to charge you for further calls made, suspend and/or terminate your service in accordance with our terms and conditions).Mobile calls: Calls to UK mobiles and 070 personal numbering services made at any time. Calls must be started and finished within these times to be inclusive (non-chargeable). A fair usage limit of 2000 minutes a month applies (if you exceed this limit, we have the right to charge you for further calls made, suspend and/or terminate your service in accordance with our terms and conditions). Hang up and re-dial before 60 minutes and you won't be charged. Some 07 numbers do not constitute mobile numbers and may not be included as part of an inclusive mobile package.Anytime International 300:Anytime calls: Calls of up to an hour to UK landlines beginning with 01, 02, 03, 0845 and 0870 numbers at any time (except calls to indirect access numbers (which include calling cards) and dial-up internet access). Calls must be started and finished within these times to be inclusive (non-chargeable). A fair usage limit of 150 calls or 1000 minutes a month (whichever is reached first) applies to calls to 0845 and 0870 numbers (if you exceed this limit, we have the right to charge you for further calls made, suspend and/or terminate your service in accordance with our terms and conditions).25% discount to top 35 international destinations: (Anytime International 300) Get a 25% discount on chargeable calls to all countries listed in our top 35 international destinations. For more information see our tariffs guide.300 Anytime minutes: (Anytime International 300) Means 300 inclusive minutes to USA mobiles, Canada mobiles and all landlines listed in our top 35 international destinations. Hang up and re-dial before 60 minutes and you won't be charged.Other call information:Mobile minutes: Are available to Line Only and the Anytime International 300 call plan and adds 100 inclusive minutes to UK mobile numbers and 070 personal numbering services at any time. Hang up and re-dial before 60 minutes and you won't be charged. Some 07 numbers do not constitute mobile numbers and may not be included as part of an inclusive mobile package.Service calls outside of your inclusive minutes: The charge for calls to service numbers beginning 084, 087, 09 and 118 consists of a 9.58p per minute access charge from Plusnet, plus a service charge set by the company you called. For more information visit www.plus.net/ukcalling.Calls to Plusnet Support and other Plusnet line rental customers are included in all line rental packages. Calls to other Plusnet phone customers are included for the first hour. Hang up and re-dial before 60 minutes and you won't be charged.For more information on our landline tariffs, see our guide here.For more information on call rates for service numbers, see our guide here.Phone Line ExtrasVoicemail1571 Voicemail: Included as standard, our answer phone-style feature takes messages when you can't get to the phone.Voicemail Extra: This advanced voicemail service lets you record your own greeting, store up to 30 messages and listen to them when you're not at home. Voicemail Extra costs £3 a month. Further information about Voicemail Extra can be found here.Caller DisplaySee the number of the person who is calling you (you'll need a phone that supports this service). Further information about Caller Display can be found here. Subject to availability.Plusnet Call ProtectIncluded in all line rental packages, this blocks nuisance calls on your landline and sends them straight into your junk voicemail. Further information about Plusnet Call Protect can be found here. Subject to availability. BT Sport BT Sport from Plusnet on the Sky Digital Satellite PlatformBT Sport is available to existing UK Plusnet residential broadband customers with a Sky satellite receiver box, a satellite dish installed and an active viewing card. No access to any online content is made available by BT via www.btsport.com or via the BT Sport App. Excludes Multi-room. BoxNation available in SD only. There is a minimum term of one month starting from your next billing date following sign up.† BT Sport HD requires a Sky HD satellite receiver box, HD cabling and an HD-ready television to view the HD channels.You don't need a Sky viewing card to order, but if you already have one you'll need to give us the viewing card number.BT Sport App from PlusnetBT Sport App from Plusnet is available to existing UK Plusnet residential broadband customers. There is a minimum one month term starting from your next billing date following sign-up. Monthly rolling contract.You can access BT Sport online or via the BT Sport App in the UK and in over 25 European destinations. Requires minimum 400Kbps line speed or good Wi-Fi/3G/4G signal and a compatible device. Maximum of two devices may be used simultaneously. Must be aged 17 or over. TV licence required. Terms apply. About Us Careers Press Office Legal Cookie Policy Privacy Accessibility Code of practice Complaints Code of Practice Modern Slavery Statement Gender Pay Gap Report Test and Trace Coverage Checker 2022 © Plusnet plc • All Rights Reserved Return to top