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2022-06-11 18:41:01

Skip to main content System Maintenance - Multiple Systems 1654943400 Saturday, June 11 at 7:00 am to Sunday, June 12 at 7:00 am More Information Main navigation Who We Are About Us Our History Our Governance Our Leadership Board of Ethics Financial Information Publications Videos What We Do Construction in Your Neighborhood Major Projects Water Filtration Water Quality Water Security Laboratory Services Wastewater Management Environmental Protection and Sustainability New and Innovative Technologies Get Involved Donate Community Outreach Customer Feedback Community STEAM Education Events Work With Us Careers Contracting Plumbing and Inspections Design and Construction Permit Services Special Wastewater Discharge Requirements Business Development and Partnerships Codes, Standards, Policies and Procedures Customer Service Report Water and Sewer Emergencies Pay My Bill Rates and Billing Start or Stop Service Customer Engagement and Advocacy Customer Service FAQs Directions to WSSC Water WSSC Water Holidays #goog-gt-tt {display:none !important;}.goog-te-banner-frame {display:none !important;}.goog-te-menu-value:hover {text-decoration:none !important;}body {top:0 !important;}#google_translate_element2 {display:none!important;}Select LanguageEnglishAfrikaansAlbanianAmharicArabicArmenianAzerbaijaniBasqueBelarusianBengaliBosnianBulgarianCatalanCebuanoChichewaChinese (Simplified)Chinese (Traditional)CorsicanCroatianCzechDanishDutchEsperantoEstonianFilipinoFinnishFrenchFrisianGalicianGeorgianGermanGreekGujaratiHaitian CreoleHausaHawaiianHebrewHindiHmongHungarianIcelandicIgboIndonesianIrishItalianJapaneseJavaneseKannadaKazakhKhmerKoreanKurdish (Kurmanji)KyrgyzLaoLatinLatvianLithuanianLuxembourgishMacedonianMalagasyMalayMalayalamMalteseMaoriMarathiMongolianMyanmar (Burmese)NepaliNorwegianPashtoPersianPolishPortuguesePunjabiRomanianRussianSamoanScottish GaelicSerbianSesothoShonaSindhiSinhalaSlovakSlovenianSomaliSpanishSudaneseSwahiliSwedishTajikTamilTeluguThaiTurkishUkrainianUrduUzbekVietnameseWelshXhosaYiddishYorubaZulu Utility Navigation News Public Notices Careers Employee Portal Sign Up / Log in Contact Pay Bill Report Problem Financial Assistance Permits Customer Service301-206-4001 (ask for agent)Weekdays: 7:30 am - 7:00 pm Email: Customer Service One Stop ShopWeekdays: 7:30 am - 5:00 pmInteractive Voice Response System301-206-400124 hours, 7 days/weekToll-Free: 800-828-6439TTY: 301-206-8345 Visit Customer Service WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information. Pay Your Bill Now If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002. Report a Problem We're here to help. Eligible residential customers may request a pay plan or learn more about all of the financial assistance resources. Get started by calling 301-206-4001. Financial Assistance Programs Permit Services is open Monday-Friday, 7 a.m.-4 p.m. (closed Noon-1 p.m.) except Wednesdays, 7 a.m.-Noon. Call us at 301-206-4003 for more information Learn More about Permit Services We deliver the essential. For more than 100 years, we are the proud provider of safe, seamless and satisfying water services, making the essential possible every day for our neighbors in Montgomery and Prince George’s counties. How We Keep Our Promise Create an Account Pay your Bill Start or Stop Service Submit a Claim Sign Up for Alerts (301) 206-4001 Go to Customer Service WSSC Water in the News WSSC Water in the News WSSC Water Adopts Surplus Real Property Regulation Published on May 18, 2022 Article Type Public Notices Read more WSSC Water Holding Monthly Commission Meeting on Wednesday, May 18 Published on May 16, 2022 Article Type News Release Read more Montgomery and Prince George’s County Councils Unanimously Approve WSSC Water’s FY 23 Budget Published on May 12, 2022 Article Type News Release Read more WSSC Water Ranks 3rd in Northeast Among Large Utilities in J.D. Power’s 2022 Customer Satisfaction Study Published on May 10, 2022 Article Type News Release Read more View all Established 1918 Counties Served Montgomery & Prince George's Customers Served 1.9+ Million Water Quality Violations None Water Mains Managed 5,800+ Miles Explore What We Do You see the result of our work every time you turn on your tap or take a shower. But what you don't see is all the effort it takes to deliver that water to you: the big construction projects, the pipeline maintenance, the lab work and more. Learn all about the many people in many departments that make up WSSC Water. Major Projects Water Quality Water Security Wastewater Management Environmental Protection & Sustainability New and Innovative Technologies Water Impacts All Our Lives Because water is essential for our daily lives, we never relax in our commitment to provide you with safe, clean water. We've kept that promise for more than 100 years: We've never had a drinking water quality violation. Stay informed about all we've done and continue to do to keep that amazing record going. Water Quality Report Read our latest annual Water Quality Report. 'Customer Pipeline' Newsletter Stay up-to-date on the latest WSSC Water news, get timely tips and more. Emergency Work in Your Area View our interactive map to see emergency water main repair work near you. For information on emergency sewer service work, visit our Sewer Service Alerts map Commission Public Meetings Check the schedule of upcoming WSSC Water Commissioners' meetings. Upcoming Events Event Date Jun 15 Event Type Commission Meetings Commission Meeting, June 15 The June 15, 2022 Commission meeting will be "in person" only. No public comments will be accepted over the phone for this meeting.Commission Meeting Agenda Event Date Jun 20 Event Type Holiday Day after Juneteenth - CLOSED During holidays, administrative offices are closed. However, in the event of an emergency such as a broken water main or sewer back-up, our 24-hour call center is staffed to assist our customers.   ... Event Date Jul 04 Event Type Holiday Independence Day -CLOSED During holidays, administrative offices are closed. However, in the event of an emergency such as a broken water main or sewer back-up, our 24-hour call center is staffed to assist our customers.   ... Event Date Jul 14 Event Type Project Outreach Event Marlboro Zone Reinforcement Project Community Meeting Watch MeetingDial In: 240-800-7929Conference ID:   229012952#For more information please visit our Community Project meetings page Event Date Jul 21 Event Type Board of Ethics Meetings Board of Ethics Meeting - July 21 The Board of Ethics meeting will be "in person" for the general public. No live broadcast of the meeting will be occur. Anyone wishing to participate must attend in person. Event Date Aug 10 Event Type Board of Ethics Meetings Board of Ethics Meeting - August 10 The Board of Ethics meeting will be "in person" for the general public. No live broadcast of the meeting will be occur. Anyone wishing to participate must attend in person. Event Date Sep 05 Event Type Holiday Labor Day - CLOSED During holidays, administrative offices are closed. However, in the event of an emergency such as a broken water main or sewer back-up, our 24-hour call center is staffed to assist our customers.   ... Event Date Sep 07 Event Type Finance FYs 2024-2029 Capital Improvements Program (CIP) Public Hearing - Montgomery County The public comment period will remain open until Monday, September 19, 2022. Per State law, the agency must submit a Proposed CIP to the two Counties prior to October 1, 2022. Event Date Sep 08 Event Type Finance FYs 2024-2029 Capital Improvements Program (CIP) Public Hearing - Prince George's County The public comment period will remain open until Monday, September 19, 2022. Per State law, the agency must submit a Proposed CIP to the two Counties prior to October 1, 2022. Event Date Sep 14 Event Type Board of Ethics Meetings Board of Ethics Meeting - September 14 The Board of Ethics meeting will be "in person" for the general public. No live broadcast of the meeting will be occur. Anyone wishing to participate must attend in person. See All Events Come Work with Us WSSC Water Job Seekers We invite you to explore available career opportunities and become part of our H2OPeople community! Internships WSSC Water's Student Intern Program gives college and university students a chance to gain practical experience - experience that could lead to a job with us. Supplier Portal To bid on WSSC Water solicitations, prospective vendors must enroll in our Supplier Portal System. This overview guides you through the process. Business Development & Partnerships WSSC Water seek out ways to generate revenues that are not tied to the funds derived from our rate-paying customers.  Donate to Our Water Fund The Water Fund helps residential customers in financial need pay their water/sewer bills. WSSC Water, in partnership with The Salvation Army, receives donations from generous customers, community members and employee donors with 100% of all donations going directly to those in need. Please consider making a tax-deductible donation today. Donate to Share the Essential 14501 Sweitzer LnLaurel, MD 20707(301) 206-4001Contact Us Directory Footer menu Contact Us Privacy Policy Accessibility Statement Office of the Inspector General Maryland Public Information Act Code of Regulations Subscribe to Customer Connect Connect with Us Follow Us Social Facebook Instagram LinkedIn Twitter Webcast Youtube