"I love Returns software and reverse logistics for e-commerce merchants"

2022-05-13 05:41:32

Solutions Pricing Resources Partners Blog Find a Return Bar Let's talk Back Overview Return & Exchange Portal Return Bars Return to your Store Return by Mail Solutions Overview Return & Exchange Portal Return Bars Return to your Store Return by Mail PricingResourcesPartnersBlog Find a Return Bar Let's talk Scroll Think big. Spend small.Our return portal fees are waived for merchants that offer PayPal as one of their payment options. Best of all, shoppers can complete their returns with us no matter what payment method they used. Let's talk PayPal Checkout fees apply."> Simplify your returns. Save thousands a year.Software fees for our best-in-class returns software are waived for all merchants that offer PayPal as one of their payment options – available to both new and existing users of Happy Returns and PayPal. No need to use PayPal’s processing platform – simply offer PayPal as a payment option at checkout. It’s non-exclusive: merchants can offer and accept other payment methods at checkout, too. All shoppers can access and leverage the return portal no matter what payment method they used. The usual PayPal transaction fees still apply, but our software fees are completely waived. Delight shoppersBox-free, label-free returns at our nationwide network of 4,000+ Return Bars have earned us a 93 NPS from hundreds of thousands of happy shoppers. Learn more Save moneyCompared to mail returns, Return Bar returns are aggregated across merchants and shipped together, resulting in significant savings on shipping alone. Learn more Retain revenuePromote intelligent exchanges based on return reason and available inventory. Learn more Boost sustainabilityBy replacing cardboard with reusable totes, Happy Returns reduces greenhouse gas emissions by 120k lbs for every one million returns.¹ Learn more Why solve returns right now? Nearly all shoppers (95%) said a poor returns experience will make them less likely to buy from a brand again. *Incisiv & Appriss Retail, 2022 Brands overspend an average of 21% when paying for returns by mail. *Happy Returns, 2020 Over half (52%) of returns are made because of a size issue. *Shopify, 2021 90% of consumers expect companies they buy from to clearly demonstrate their values. *Salesforce, 2020 RETURN & EXCHANGE PORTALAutomated.Brandable.Flexible.And now free.Our best-in-class returns software helps merchants automate returns, raise loyalty, and increase exchange rates with intelligent exchange suggestions based on return reasons and inventory.Fees are waived for merchants that offer PayPal as one of their payment options. Best of all, shoppers can complete their returns with us even if they didn’t originally pay with PayPal. Learn more RETURN BAR® NETWORKBox-free, label-free returns that save merchants up to 40% Total savings up to 40% Return Bar returns are aggregated across merchants and shipped together, resulting in significant savings versus shipping by mail. 93 Net Promoter Score Happy Returns has a 93 NPS from hundreds of thousands of shopper survey responses, placing us in the 99th percentile within the retail category. Reduced customer service contacts By initiating refunds at drop off, shoppers don't need to contact your customer service team to check the status of their returns. Cardboard-free returns By replacing cardboard boxes with reusable totes, our customers reduce greenhouse gas emissions by 120k lbs for every million returns. ">“We couldn’t be happier with Happy Returns’ online return and exchange service. Our customers love it. Our net return rate is down. The team is fantastic to work with.”- Heather Howard, COO Hundreds of happy customers Millions of happy shoppers Press Press Happy Returns Reflects on the Environmental Sustainability Amid E-commerce Surge Happy Returns Locations Expand To Over 5,000 With Ulta Beauty Return Bars PayPal's Reverse Logistics Unit Brings ‘Happy’ to the Dreary Returns Biz PayPal makes its ‘Happy Returns’ service free with PayPal Checkout, expands to 5,000+ locations Ulta Beauty Adds Returns Bars Retailers are readying for a flurry of returns during this holiday season A New Partnership With Happy Returns And Staples Makes Customer Returns Easier How e-commerce brands can scale logistics sustainably How the Pandemic is Changing your Packages The Plague of Ecommerce Return Rates and How to Maintain Profitability PayPal to buy online returns start-up in its latest run at the retail shopping space In the Wake of ‘Returnageddon’ Retailers Seek New Solutions to an Age-Old Problem An Innovative Approach To The Future Of Returns The Ticking Time Bomb of eCommerce Returns Delight Your Customers And Increase Loyalty With Innovative Nationwide Return Bars “Covid was a huge catalyst”: Brands look to maintain improvements in returns process “Prior to Happy Returns, returns were painful and expensive for our company. We are thrilled to consolidate returns software and services with one trusted partner, and our customers appreciate the ease and consistency of their experience.” — Travis Heard, CFO, Outerknown “The Return Bar locations are key for us. Since implementing Happy Returns, we’ve seen our customer service contact rate drop dramatically ... a reduction of about 80%.” — Drew Cook, CFO & Head of Operations, Pact Sell more, refund less Let's talk A returns solution you won't want to send back. Homepage Free details Value Props Homepage Why Solve Returns Homepage Return and Exchange Portal Homepage Return Bar Network Homepage Rothy's Video Homepage Merchant Carousel Homepage Shopper Carousel Homepage Section Press Homepage Testimonials Homepage CTA 1 Our StoryPress SustainabilityBlogCareersTermsHost a Return BarContact usPRIVACY POLICYHave a question? Email us at [email protected] ©2022 Happy Returns Customer Service 1 (424) 325-9510 Need help? [email protected] Hours