"I love Help Desk Software | HelpSpot"

2022-05-12 16:07:55

HelpSpotOpen main menuClose main menuFeaturesSuccess StoriesPricingContact UsFeaturesSuccess StoriesPricingSales & Support.fa-secondary{opacity:.4} Contact SalesAsk a sales question, get a quote, or setup a demo..fa-secondary{opacity:.4} Our CustomersView the dozens of industries and use cases for HelpSpot..fa-secondary{opacity:.4} What's New?Learn about the features we've added in our latest release..fa-secondary{opacity:.4} What is help desk software?Find out what help desk software can do for your team..fa-secondary{opacity:.4} BlogUpdates and articles..fa-secondary{opacity:.4} Open a TicketContact our support team with your HelpSpot questions..fa-secondary{opacity:.4} DocumentationFull documentation in our knowledge base..fa-secondary{opacity:.4} Release NotesA complete list of every new feature and bug fix. Video TrainingOur short videos on how to get the most from HelpSpot..fa-secondary{opacity:.4} +1 (845) 533-5044Manage Your Account Free Trial Just EnoughHelp Desk SoftwareEverything you need, absolutely nothing you don't..fa-secondary{opacity:.4} Cloud Trial.fa-secondary{opacity:.4} Download TrialTrusted since 2005 by thousands of businesses around the worldSimple but not simplisticFriendly AND Powerful Help Desk SoftwareStaff won't have any trouble being productive on day one, but all the advanced features you need to manage your help desk are here..fa-secondary{opacity:.4} Support Emails, OrganizedTurn disjointed email exchanges into organized, meaningful conversations..fa-secondary{opacity:.4} Shared InboxRead, reply, and organize multiple email boxes from one shared inbox..fa-secondary{opacity:.4} Powerful Ticket ManagementFilter, track, tag and categorize. Even store unique data with Custom Fields..fa-secondary{opacity:.4} Self-Service Knowledge BaseCreate a fully customizable contact form and knowledge base for each of your brands..fa-secondary{opacity:.4} Integrated ReportingSee the full picture with comprehensive built in reporting..fa-secondary{opacity:.4} Saved ResponsesPrebuild full or partial responses to common issues, share them across your team..fa-secondary{opacity:.4} Custom FieldsTrack custom data giving your team everything they need at their fingertips. Report on all of it..fa-secondary{opacity:.4} AutomationBuild automated flows to assign, notify, categorize, manage SLAs, and much more..fa-secondary{opacity:.4} ScalableEnterprise help desk software scalability. Easily handle thousands of requests daily. .fa-secondary{opacity:.4} Email Ticketing Done RightTurn disjointed emails into a clean, easy to manage workflow. HelpSpot can handle everything from your basic help@ email account to hundreds of mailboxes across an entire organization.Explore The Shared Inbox“HelpSpot is the best help desk software platform I've used in my 15 years in the industry.”Shawn Matheson, Bio Fire Defense .fa-secondary{opacity:.4} Reporting & MetricsGet a handle on all your email and support requests. Beyond just basic counts, our reporting allows deep, detailed analysis of your help desk.Explore ReportingWe trust HelpSpot with our most important communication—and they've made a huge difference to our business.Teagan West, Customer Service ManagerThe Silent PartnerRead the case study .fa-secondary{opacity:.4} Knowledge Base & Self ServiceHelpSpot's Knowledge Book system is unique in the help desk software field. Rather than an endless pit of articles, our book format with a table of contents makes it fast and easy for your customers (and search engines) to find your documentation.Explore The Knowledge Base“Amazing Software and Fantastic support.“Derek Anderson, Team Transport & Logistics.fa-secondary{opacity:.4} On-Premise or HostedRun your own installation of HelpSpot or let us host it for you on our secure AWS based cloud solution. It's the same price either way. On-PremiseCloud HostedHelpSpot is a great tool in assisting us to deliver timely, accurate and comprehensive customer service.James Grove, VP Customer ServiceNinjaTraderRead the case study Starting at just $699 a yearEvery feature with unlimited customers and tickets for one low price.View PricingBudget FriendlyEverything is IncludedMost help desk software is priced to squeeze every penny out of you. With HelpSpot you get everything for one low price.Cloud or on-premiseSupport unlimited customersSupport unlimited brands/portalsUnlimited custom fieldsUnlimited mailboxesUnlimited knowledge basesUnlimited rules and triggersU.S. based email and phone supportFull ticket managementWorkflows with rules and triggersEasy to use self serviceZapier integrationEffortless reportingTrusted since 2005Get started with HelpSpotManage your support email, organize your help desk, and improve your customers experience.Free 21-Day TrialFooterJust Enough Help Desk SoftwareTwitterGitHubProduct FeaturesPricingRequirementsFree Help DeskHelp Desk SoftwareSalesContact UsSuccess StoriesUse CasesServicesWhat's NewSupportOpen a Ticket Release NotesDocumentationVideo TrainingCommunity ForumBlogEverything ElsePrivacyTermsLimited UseAffiliateStatus PageYour Account© 2004 — 2022 UserScape, Inc. All rights reserved.